Vacancy overview

Vacancy Housing demand business admin level 3 apprentice
Town Ealing borough
Employer Ealing Council
Vacancy type Apprenticeship
Reference number Hou729
Form of employment Full Time
Salary / Rate £20,793.50
Hours Not specified
Published 03/02/2023
Closing date 12/02/2023

Description

The business support service works within housing demand, which is responsible for assisting homeless applicants with their housing options, offering advice, support and information.  They are also responsible for placing homeless households into emergency temporary accommodation and processing applications from customers who wish to be placed on the housing register. The role of the Apprentice is to provide high quality administrative support and assistance to the department in reaching their overall objectives.

Duties

  • Provide administrative support to the housing demand service
  • Filing, faxing, photocopying, and sending/receiving e-mails on behalf of the department
  • Answering calls, taking messages, and dealing with queries from members of the public
  • Updating business systems and databases, including the scanning of documents onto the system
  • Producing documents using Word, Excel and PowerPoint
  • Organising meetings, greeting visitors and assisting with events
  • Attending and eventually taking minutes of team meetings
  • Processing incoming post and adding details onto the correspondence database
  • Lead on a service related project from month 9
  • Any other administrative or clerical duties required by the business support team manager.

Essential criteria

Not specified

Desirable criteria

Not specified

Required qualifications

Not specified

Additional information

Contracted hours of work: 35 hours per week – 09:00-17:00, Monday to Friday with 1-hour lunch break

Annual holiday entitlement: 24 days paid holiday per year plus 3 additional days (to cover Christmas and New Year)

Qualification: Level 3 data technician: learning agreement of 18 months

Training allowance (pay) annual amount: £20,793.50

*Starting rate of UK Living Wage currently £10.90 which will increase on successful completion of probation (usually at 6 months) to London Living Wage currently £11.95

How to apply

You can apply if you fulfil one of the following:

  1. You are a resident of the London Borough of Ealing (proof of residency will be checked)
  2. You attended a school in the London Borough of Ealing, or have valid GCSEs or equivalent obtained at an Ealing school within the past 3 years (proof or certificates will be required)
  3. You attended a college in the London Borough of Ealing (college registration will be checked)
  4. The London Borough of Ealing is your corporate parent.

Please read the eligibility criteria when applying.


Closing date for all applications: Sunday 12 February 2023


To apply please complete the application via this link - Apprentice Opportunities – Ealing council

If you have any questions or issues applying online then you can contact the apprenticeship team on apprenticeships@ealing.gov.uk

Documents

  • No documents available

This vacancy is closed and is no longer taking applications