Vacancy overview

• Sourcing, formatting and presenting data securely in a relevant way for analysis using basic methods
• Checking, cleansing and maintaining data
• Analysing simple and complex structured and unstructured data to support service outcomes
• Monitoring and extracting simple data, importing data into databases and preparing reports
• Learning to use data analysis and visualisation tools such as PowerBI
• Communicating results of data analysis through verbal and written reports and presentations
• Maintaining client records
• Assisting in the delivery of adult social care surveys
• Assisting in the collection of census data from schools
• Storing, managing and sharing data in a secure and compliant manner
• Liaising with schools and other boroughs
• Liaising with services across the council to request data and other information
• Communicating via email with a range of internal and external stakeholders on behalf of the department, making/receiving schools related phone calls, dealing with enquiries
• Producing and updating documents and spreadsheets using Microsoft Office tools
• Collating and distributing information or materials
• Processing requests and payments of goods and services
• Work within the team in all aspects of the service
• Ensure that good practice, customer care and health and safety are fully blended into day-to-day activities.

An ability to complete a complex and demanding learning programme with external examinations is a requirement for Ealing Council vacancies.

• Able to understand the importance of confidentiality within the workplace and work to LBE policies
• A keen interest in information systems
• Good communication skills with clear spoken and written English
• Good knowledge and understanding of Microsoft Office (specifically Word, Excel and PowerPoint) and the internet
• Accurate with excellent attention to detail
• Able to deal with complex, challenging and sensitive work.

• Well presented with a smart appearance
• Able to work flexibly as part of a team, asking and giving support as needed
• Numerate and able to work well with data and statistical information
• Able to use initiative and learn to prioritise own workload
• Aware of equality and diversity and health and safety
• Able to understand the importance of being punctual and the impact that sickness absence has on the effectiveness of the team.

Improving life's of residents

• Is passionate about making Ealing a better place
• Can see and appreciate things from a resident point of view
• Understands what people want and need
• Encourages change to tackle underlying causes or issues.

• Does what they say they'll do on time
• Is open and honest
• Treats all people fairly.

• Ambitious and confident in leading partnerships
• Offers to share knowledge and ideas
• Challenges constructively and respectfully listens to feedback
• Overcomes barriers to develop our outcomes for residents.

• Tries out ways to do things better, faster and for less cost
• Brings in ideas from outside to improve performance
• Takes calculated risks to improve outcomes
• Learns from mistakes and failures.

• Encourages all stakeholders to participate in decision making
• Makes things happen
• Acts on feedback to improve performance
• Works to high standards.

• 5 GCSEs grades A*-C/9/4 or equivalent (including English and Maths).

Hours of work

35 hours per week – 09:00 – 17:00 Monday – Friday, with 1-hour lunch break.

Annual holiday entitlement

36 days paid holiday for 18 months, plus 3 additional days (to cover Christmas and New Year).

Apprenticeship duration

Learning agreement of 18 months.

Salary

Starting rate of UK Living Wage, currently £9.90, which will increase on successful completion of probation (usually at 6 months) to London Living Wage, currently £11.05.

https://jobs.ealing.gov.uk/council_job/apprentice-opportunities/