Vacancy overview

Vacancy Performance data apprentice
Location Ealing
Employer Ealing Council
Vacancy type Apprenticeship
Reference number Per481
Form of employment Full Time
Salary / Rate £19,064.50
Hours Not specified
Published 21/04/2022
Closing date 15/05/2022


Working within the strategic intelligence and corporate performance team, the role of the performance data apprentice will be to assist with the delivery of statutory reports, data collection and analysis, survey returns and other performance information for services across the council. The apprentice will work across teams in the strategy, performance and intelligence service, and also regularly liaise with internal and external stakeholders.


Tasks will include:
  • Sourcing, formatting and presenting data securely in a relevant way for analysis using basic methods
  • Checking, cleansing and maintaining data
  • Analysing simple and complex structured and unstructured data to support service outcomes
  • Monitoring and extracting simple data, importing data into databases and preparing reports
  • Learning to use data analysis and visualisation tools such as PowerBI
  • Communicating results of data analysis through verbal and written reports and presentations
  • Maintaining client records
  • Assisting in the delivery of adult social care surveys
  • Assisting in the collection of census data from schools
  • Storing, managing and sharing data in a secure and compliant manner
  • Liaising with schools and other boroughs
  • Liaising with services across the council to request data and other information
  • Communicating via email with a range of internal and external stakeholders on behalf of the department, making/receiving schools related phone calls, dealing with enquiries
  • Producing and updating documents and spreadsheets using Microsoft Office tools
  • Collating and distributing information or materials
  • Processing requests and payments of goods and services
  • Work within the team in all aspects of the service
  • Ensure that good practice, customer care and health and safety are fully blended into day-to-day activities.

An ability to complete a complex and demanding learning programme with external examinations is a requirement for Ealing Council vacancies.

Essential criteria

Skills and abilities required:
  • Able to understand the importance of confidentiality within the workplace and work to LBE policies
  • A keen interest in information systems
  • Good communication skills with clear spoken and written English
  • Good knowledge and understanding of Microsoft Office (specifically Word, Excel and PowerPoint) and the internet
  • Accurate with excellent attention to detail
  • Able to deal with complex, challenging and sensitive work.
Role profile and person specification:
  • Well presented with a smart appearance
  • Able to work flexibly as part of a team, asking and giving support as needed
  • Numerate and able to work well with data and statistical information
  • Able to use initiative and learn to prioritise own workload
  • Aware of equality and diversity and health and safety
  • Able to understand the importance of being punctual and the impact that sickness absence has on the effectiveness of the team.
This position requires an Enhanced Criminal Record Bureau Check.

Values and behaviours required:

Improving life's of residents

  • Is passionate about making Ealing a better place
  • Can see and appreciate things from a resident point of view
  • Understands what people want and need
  • Encourages change to tackle underlying causes or issues.
  • Does what they say they'll do on time
  • Is open and honest
  • Treats all people fairly.
  • Ambitious and confident in leading partnerships
  • Offers to share knowledge and ideas
  • Challenges constructively and respectfully listens to feedback
  • Overcomes barriers to develop our outcomes for residents.
  • Tries out ways to do things better, faster and for less cost
  • Brings in ideas from outside to improve performance
  • Takes calculated risks to improve outcomes
  • Learns from mistakes and failures.
  • Encourages all stakeholders to participate in decision making
  • Makes things happen
  • Acts on feedback to improve performance
  • Works to high standards.

Desirable criteria

Not specified

Required qualifications

  • 5 GCSEs grades A*-C/9/4 or equivalent (including English and Maths).

Additional information

Hours of work

35 hours per week – 09:00 – 17:00 Monday – Friday, with 1-hour lunch break.

Annual holiday entitlement

36 days paid holiday for 18 months, plus 3 additional days (to cover Christmas and New Year).

Apprenticeship duration

Learning agreement of 18 months.


Starting rate of UK Living Wage, currently £9.90, which will increase on successful completion of probation (usually at 6 months) to London Living Wage, currently £11.05.

How to apply

Please apply via this link:



  • No documents available

This vacancy is closed and is no longer taking applications